MD
Mtutuzeli D
1 reviews | Active since Mar 2016
05 Nov 2018, 17:52
Nonsense application, work hours not working with me...
Safe driver App not recording my trips from Saturday and for Saturday only captured not even half...what seems to be the issue would like to get this test done... already...let me and even during the week...had the same issue picks n choose which trips to record...what nonsense is this...yet it's using my data... What is it doing if it's not working or doing what it is supposed to do... busy draining my data and battery life... Extremely frustrating!!! Fix urgently!!!
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Replies (1)Liberty Group South Africa's replyOfficial
14 Nov 2018, 09:07Dear Mr Dlela
Thank you for your posting.
Agreeable to our telephonic conversation earlier on refers:
I would like to sincerely apologize for the frustration you are experiencing.
Your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will shortly respond with feedback.
Please feel free to contact me should you require any information.
Kind regardsSizwe Ncipha
Liberty Group Customer Relations
***
Thank you for your posting.
Agreeable to our telephonic conversation earlier on refers:
I would like to sincerely apologize for the frustration you are experiencing.
Your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will shortly respond with feedback.
Please feel free to contact me should you require any information.
Kind regardsSizwe Ncipha
Liberty Group Customer Relations
***
Liberty Group South Africa's reply14 Nov 2018, 09:07
Official
Dear Mr Dlela
Thank you for your posting.
Agreeable to our telephonic conversation earlier on refers:
I would like to sincerely apologize for the frustration you are experiencing.
Your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will shortly respond with feedback.
Please feel free to contact me should you require any information.
Kind regardsSizwe Ncipha
Liberty Group Customer Relations
***
Thank you for your posting.
Agreeable to our telephonic conversation earlier on refers:
I would like to sincerely apologize for the frustration you are experiencing.
Your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will shortly respond with feedback.
Please feel free to contact me should you require any information.
Kind regardsSizwe Ncipha
Liberty Group Customer Relations
***
