PB
Padraic B
1 reviews | Active since Nov 2011
22 Mar 2015, 19:14
No Service Liberty Life!
I have phoned Liberty Life South Africa 3 times to reduce my life cover.<br> 3 Times they have promised to send me a quote, I am still waiting.<br> <br> If you want a new policy you get a quote almost immediately. If you try change your policy they delay and obstruct the process so you cannot make the changes.<br> <br> What does one have to do to get your policy changed?
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Replies (1)
Liberty Group South Africa's replyOfficial
23 Mar 2015, 07:19Hello Padraic,
We apologise for the frustration you are experiencing.
Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
We apologise for the frustration you are experiencing.
Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
Liberty Group South Africa's reply23 Mar 2015, 07:19
Official
Hello Padraic,
We apologise for the frustration you are experiencing.
Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
We apologise for the frustration you are experiencing.
Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***