No Service - AT ALL

You guys are shocking! An insult to the industry.<br> <br> I have had policies with you guys for 8 years. You charge more then my other quotes, and I have not seen a broker in 7 years!!!!<br> <br> I have tried to change banking details for 1 week. No feedback.... A phone call with a 20 minute hold, no address on your system for me.. and well lets not go down your requirements to cover me as I am moving overseas.<br> <br> You should be happy that I will continue to keep my business with you and pay it from the UK. But I get the feeling that you see this as an opportunity to send me into the sunset after having collected 8 years of premiums:<br> <br> Please Liberty advise on the following:<br> <br> Why have I not seen or heard from you in 7 years?<br> Why do you charge more then other SP's with no Service and no payout bonuses from you guys? Sorry - 400 after 10 years does not compete with the likes of Discovery?<br> Why don't you have a physical address for me?<br> Why don't you get back to me after I have emailed you to change my banking details?<br> Why must I prove my low risk to you if I am moving to the UK and will continue with the same work?<br>