PR
Priscilla R
1 reviews | Active since Oct 2019
28 Oct 2019, 13:34
No response
Good day,
I really hope you can help us.
We have been struggling with Liberty Life for more that three years to get your policy money.
Last year (2018) we received 50% percent of your policy money after allot of emails. In the beginning of this year (2019) the other people that was with us on the policy scheme received there last 50%.
We are three members that are still struggling to get our other half and were they say that the liquidation is still in progress. We as policy members have nothing to do with the liquidation.
PP ROSSOUW - M272964B
NO MOSTERT – M272969B
BW COETZEE – M356841B
Please help us.
Helpful (0)
Replies (1)0
Replies (1)Liberty Group South Africa's replyOfficial
01 Nov 2019, 09:57Dear Ms Rossouw
Thank you for your posting.
I would like to sincerely apologize for the frustration that you are experiencing.
Your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will shortly respond with feedback.
Kind regards
Lerato Rikhotso
Group Customer Relations
***
Lerato Rikhotso
Group Customer Relations
***
Liberty Group South Africa's reply01 Nov 2019, 09:57
Official
Dear Ms Rossouw
Thank you for your posting.
I would like to sincerely apologize for the frustration that you are experiencing.
Your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will shortly respond with feedback.
Kind regards
Lerato Rikhotso
Group Customer Relations
***
Lerato Rikhotso
Group Customer Relations
***
