YvdM
Yvonne v d Merwe
1 reviews | Active since Aug 2011
04 Feb 2016, 15:39
NO RESPONSE
I cancelled my debit order,so wanted to pay on internet banking. The details are being rejected by Std Bank. I sent 3 enquiries since Monday with no response. Now im late with my payment. No one is responding???
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Replies (1)
Liberty Group South Africa's replyOfficial
04 Feb 2016, 16:04Hello Yve78,
Thank you for your posting.
We would like to apologise for the frustration that you have been experiencing. Please note that we have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require further information or assistance.
Regards
Thandeka Mangxaba
Liberty Group Customer Relations
***
Thank you for your posting.
We would like to apologise for the frustration that you have been experiencing. Please note that we have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require further information or assistance.
Regards
Thandeka Mangxaba
Liberty Group Customer Relations
***
Liberty Group South Africa's reply04 Feb 2016, 16:04
Official
Hello Yve78,
Thank you for your posting.
We would like to apologise for the frustration that you have been experiencing. Please note that we have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require further information or assistance.
Regards
Thandeka Mangxaba
Liberty Group Customer Relations
***
Thank you for your posting.
We would like to apologise for the frustration that you have been experiencing. Please note that we have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require further information or assistance.
Regards
Thandeka Mangxaba
Liberty Group Customer Relations
***