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tommy van der merwe

1 reviews | Active since Feb 2018

06 Feb 2018, 11:14

No Respons

Sent 3 emails to request an tax certificate and only revering an automated response. No one have phoned me back yet. Call centre is no help at all. Should I really be trusting my savings with Liberty?

0
Replies (2)
Liberty Group South Africa
Liberty Group South Africa's reply06 Feb 2018, 11:48
Official

Dear Ms van der Merwe

Thank you for your posting.

As per our telephonic conversation earlier on refers:

I would like to sincerely apologise for the frustration that you are experiencing.

As soon as you forward me the correspondence, I will escalate it to the relevant management for urgent assistance.

Please feel free to contact me should you require any information.

Kind regards

Sizwe Ncipha

Liberty Group Customer Relations

***

Liberty Group South Africa
Liberty Group South Africa's reply06 Feb 2018, 11:48
Official

Dear Mr van der Merwe

Thank you for your posting.

As per our telephonic conversation earlier on refers:

I would like to sincerely apologise for the frustration that you are experiencing.

As soon as you forward me the correspondence, I will escalate it to the relevant management for urgent assistance.

Please feel free to contact me should you require any information.

Kind regards

Sizwe Ncipha

Liberty Group Customer Relations

***