VG
Van-Lee Gunyere

1 reviews | Active since Oct 2015

22 Sept 2017, 06:52

No provident payout family thrown out

Please Liberty Life payout my provident funds into my account I have been waiting for the past 53 days. My family is going to be throw out in the street while you hold back my funds. Your brokers Universal Life continously increase timelines, I was told that the pay out was supposed to take at most 6 weeks. and I not sure if this money will ever be paid. Please pay my provident funds to my account.

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Replies (2)
Liberty Group South Africa
Liberty Group South Africa's reply22 Sept 2017, 11:00
Official

Dear Van- Lee

Thank you for your mail.

I would like to sincerely apologise for the frustration that you are experiencing.

Can you please provide me with a member number or ID number so that I can urgently assist.

We will respond shortly with feedback.

Please feel free to contact me should you require any information.

Kind regards

Sizwe Ncipha

Liberty Group Customer Relations

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Liberty Group South Africa
Liberty Group South Africa's reply22 Sept 2017, 11:02
Official

Dear Van- Lee

Thank you for your mail.

I would like to sincerely apologise for the frustration that you are experiencing.

Can you please provide me with a member number or ID number so that I can urgently assist.

Please feel free to contact me should you require any information.

Kind regards

Sizwe Ncipha

Liberty Group Customer Relations

***