FM
Felicia M

1 reviews | Active since Sept 2015

09 Sept 2015, 13:32

No Payment of Provident Fund

I left my previous company on the 29th of July and have still not received my funds- I elected to have this paid to my bank account. According to the form, the payment was due to happen within three weeks. It has now been six.<br> The broker keeps passing the buck to the call centre, which I have had no luck with either. This is incredibly annoying- as I need the funds.<br> <br> When will I receive my money?<br>

0
Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply09 Sept 2015, 15:38
Official
Hello fm101,

Thank you for your posting.

We sincerely apologise for the frustrations you are experiencing. Your complaint has been escalated to the relevant management for urgent investigations and resolution.

We will respond shortly with feedback.

Please feel free to contact me should you require any information.

Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
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