No Pay on Beneficiery - Make sure you not a benefiery on a Liberty Policy - Worst Service

Policy not paying out on Legal Beneficiary clearly listed on policy. Worst service from Liberty at most difficult time of your life. Been more that 40 days after submitting a death claim for a very small amount on an RA. numerous emails only one response after 30 days, now asking for "An affidavit confirmation from the deceased`s son confirming that he was not financially dependent on the deceased." I'm the only beneficiary 100% share , it seems they making excuses not to pay such a small amount , this is *******. I will NEVER take out any Liberty's products or recommend ANYONE to do so. Appalling .