1 reviews | Active since Feb 2014
No help on a urgent matter
<p> ********** 8700 Liberty URGENT</p> <p>Sent an email asking for a dated cession of my policy to give the bank for approval.</p> <p> </p> <p>Liberty sent wrong document thats not dated...when asking for correct dated doc i received no fb !!!! </p> <p> </p> <p>Even after stating how urgebt this is !!!!</p> <p> </p> <p>Wont ever use or recommend liberty after receiving such poor service and horrific turn around time</p> <p> </p> <p>Please.contact me on email ********** and cc Edelweisse as per my emails to you</p>
Good day Bernard
We apologise for the frustration this matter has caused you. I have escalated your complaint to the relevant management to respond to you.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
Kindly contact me should you require any further assistance.
Good day Bernard
We apologise for the frustration this matter has caused you. I have escalated your complaint to the relevant management to respond to you.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
Kindly contact me should you require any further assistance.