CS
Carla S
1 reviews | Active since Feb 2012
15 Feb 2015, 18:46
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My husband is stuggling for more than 2 years with Liberty Life. After completing forms at leats 8 times faxing and emailing it through. Everty time they send a sms when need info and telling him to phone them. Every time there is a diffrent form. Why can't they phone him? And make up there minds about what info they need. We will never do any policy through them
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Liberty Group South Africa's replyOfficial
16 Feb 2015, 13:57Hello carlasmit,
Thank you for your posting.
We apologise for the frustration that you and your husband has experienced and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Naome Ncube
Liberty Group Customer Relations
***
Thank you for your posting.
We apologise for the frustration that you and your husband has experienced and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Naome Ncube
Liberty Group Customer Relations
***
Liberty Group South Africa's reply16 Feb 2015, 13:57
Official
Hello carlasmit,
Thank you for your posting.
We apologise for the frustration that you and your husband has experienced and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Naome Ncube
Liberty Group Customer Relations
***
Thank you for your posting.
We apologise for the frustration that you and your husband has experienced and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Naome Ncube
Liberty Group Customer Relations
***