CM
CHRISTO M
1 reviews | Active since Jul 2014
12 Aug 2015, 10:10
NO FEED BACK AND CALLCENTRE INEFFICIENT
I have submitted a claim last week Thursday (06/08/2015) and still have not received any feedback what so ever, i tried calling in to the call center today twice but i was made to hold for 5:35 minutes and 8:29 respectively.
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Replies (1)
Liberty Group South Africa's replyOfficial
12 Aug 2015, 10:43Hello ***M,
Thank you for your posting.
We apologise for the frustrations you are experiencing. Your complaint has been escalated to the relevant management for urgent investigations and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***
Thank you for your posting.
We apologise for the frustrations you are experiencing. Your complaint has been escalated to the relevant management for urgent investigations and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***
Liberty Group South Africa's reply12 Aug 2015, 10:43
Official
Hello ***M,
Thank you for your posting.
We apologise for the frustrations you are experiencing. Your complaint has been escalated to the relevant management for urgent investigations and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***
Thank you for your posting.
We apologise for the frustrations you are experiencing. Your complaint has been escalated to the relevant management for urgent investigations and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***