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Charlene H

1 reviews | Active since Jun 2018

15 Oct 2024, 15:33

No communication on 2 pot claim

The Two Pot withdrawal process must be revised at Liberty - there is absolutely no communication with members and trying to get feedback on the claim progress is practically impossible. Even our corporate advisor can't get through on the phone. Still waiting on feedback or even replies to the multiple emails I have sent already.

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Replies (1)
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Charlene H's update16 Oct 2024, 08:19
Reviewer Update
Good day,

Kindly note that my name is NOT Cindy Molepo.

I would like feedback by midday today and an actual date that the funds will be paid out - the sooner the better as my initial claim was on the 4th of September however, the wrong form was sent to our financial advisor to send to clients which delayed matters more.