No Call back received
<p>I went onto the website and requested that someone give me a call back as I'm interested in Medical Gap Cover. On Monday a Melissa Gabriel sent me an email saying that they have tried contacting me on the number I provided and couldn't get hold of me. I checked the number I gave again, and it was the correct number. I also checked my call list, and no calls whatsoever. Shame it's either the company that's not interested in getting more business or it's due to the laziness of its staff. My bets are on the latter. You really need to step up your game as there's so much competition out there because that's exactly where I'm going. I might just have been 1 potential customer, but If you keep this up you'll be losing lots more.</p>
Good day Velesca
We apologise for the frustration this matter has caused you. I have escalated your complaint to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
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Good day Velesca
We apologise for the frustration this matter has caused you. I have escalated your complaint to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
