MC
Mark C

1 reviews | Active since Sept 2011

17 Feb 2015, 15:45

No Answers, No Replies, No Help

I have been trying to cancel my policy but nobody is responding to any queries or any questions.<br> <br> Since Friday the call center says \we are experiencing high volumes of calls".<br> <br> I have send documents through"

0
Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply18 Feb 2015, 08:05
Official
Hello Mark321,

We apologise for the frustration you are experiencing.

I sent you an email yesterday afternoon and this morning requesting more information.

As soon as I receive the information from you, we will investigate and give you feedback.

Kindly contact me on *** should you require any further assistance.

Kind regards
Jolene Lottering
Liberty Group Customer Relations
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