MC
Mark C
1 reviews | Active since Sept 2011
17 Feb 2015, 15:45
No Answers, No Replies, No Help
I have been trying to cancel my policy but nobody is responding to any queries or any questions.<br> <br> Since Friday the call center says \we are experiencing high volumes of calls".<br> <br> I have send documents through"
Helpful (0)
Replies (1)0
Replies (1)Liberty Group South Africa's replyOfficial
18 Feb 2015, 08:05Hello Mark321,
We apologise for the frustration you are experiencing.
I sent you an email yesterday afternoon and this morning requesting more information.
As soon as I receive the information from you, we will investigate and give you feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
We apologise for the frustration you are experiencing.
I sent you an email yesterday afternoon and this morning requesting more information.
As soon as I receive the information from you, we will investigate and give you feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
Liberty Group South Africa's reply18 Feb 2015, 08:05
Official
Hello Mark321,
We apologise for the frustration you are experiencing.
I sent you an email yesterday afternoon and this morning requesting more information.
As soon as I receive the information from you, we will investigate and give you feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
We apologise for the frustration you are experiencing.
I sent you an email yesterday afternoon and this morning requesting more information.
As soon as I receive the information from you, we will investigate and give you feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
