PP
Prenevin P
1 reviews | Active since Jul 2015
14 Jul 2015, 19:17
NO ANSWER FROM CONTACT CENTRE
I have been trying for the past two days on several occasions to get through to the Contact Centre on ***. <br> <br> Followed the IVR options, with the irritating auto response voice \Please be patient". *** ANSWER THE DAMN PHONE.<br> <br> I have also attempted the ***"
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Replies (1)
Liberty Group South Africa's replyOfficial
15 Jul 2015, 11:06Hello thematrix101,
Thank you for your posting.
We apologise for the frustration that you have been experiencing and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Naome Ncube
Liberty Customer Relations
***
Thank you for your posting.
We apologise for the frustration that you have been experiencing and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Naome Ncube
Liberty Customer Relations
***
Liberty Group South Africa's reply15 Jul 2015, 11:06
Official
Hello thematrix101,
Thank you for your posting.
We apologise for the frustration that you have been experiencing and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Naome Ncube
Liberty Customer Relations
***
Thank you for your posting.
We apologise for the frustration that you have been experiencing and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Naome Ncube
Liberty Customer Relations
***