NO ACKNOWLEDGEMENT

No response pertaining to the status of my claim. The claim has been submitted 1 week ago and until today there has been no acknowledgement. The Financial Advisor that has been assigned to represent our company, stated that I was personally attacking him, when I enquired on the status of my claim, and informed me he is not and does not work for Liberty. I AM NOT INGNORANT TO THE FACT THAT CLAIMS TAKE TIME TO BE PROCESSED, BUT SOME FORM OF ACKNOWLEDGEMENT WHETHER THORUGH AN AUTOMATED RESPONSE GOES A LONG WAY. LIBERTY, PLEASE SHARE CONFIRMATION ON THE STATUS OF MY CLAIM