My investment handled by a learner

<p>I'm really not impressed about the service I got from Liberty. I asked for an advance of R5000 from my policy instead I was paid R50 000 because a learner (Makungu)processed it. Tried calling for the reversal of that money and I was told they can't help. Which makes me wonder how do I trust this company with my money. Left a message for her Team Leader Glenda but upto this day she hasn't call me back. The reason I invested was because I didn't want to spend it but u have to release it to my account and to top it all you refuse to rectify your mistake.</p>