JT
Jade T

1 reviews | Active since Jan 2019

07 Jan 2019, 19:10

My fight with Liberty Life

Liberty Life refuses to pay out my disability claim. Anybody who had a similar experience please contact me on ********** 611 / ********** Reasons being I was rejected because I had Bronchitis / Costacondritis and was not paid for what I was insured for. Liberty claims it was nondisclosure bearing in mind Costacontritis had nothing to do with the heart attack

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Replies (2)
Liberty Group South Africa
Liberty Group South Africa's reply18 Jan 2019, 09:10
Official
Dear Mr America   

Thank you for your posting.

Agreeable to our telephonic conversation earlier on refers: 

I would like to sincerely apologize for the frustration that you are experiencing.

Your complaint has been escalated to the relevant management for urgent investigation and resolution.

We will shortly respond with feedback.

Please feel free to contact me should you require any information.

Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***
Liberty Group South Africa
Liberty Group South Africa's reply18 Jan 2019, 09:10
Official
Dear Mr America   

Thank you for your posting.

Agreeable to our telephonic conversation earlier on refers: 

I would like to sincerely apologize for the frustration that you are experiencing.

Your complaint has been escalated to the relevant management for urgent investigation and resolution.

We will shortly respond with feedback.

Please feel free to contact me should you require any information.

Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***