AM
Amukelani M
1 reviews | Active since Mar 2014
12 Oct 2015, 12:32
My claim mistaken for something else
I submitted a surrender a week ago but now i get emails stating that i submitted a change of banking details and i didn't do that because i got the forms from the call centre to surrender not to change details. Please finalize my claim
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Liberty Group South Africa's replyOfficial
12 Oct 2015, 15:38Hello AmuRoxy,
Thank you for your posting.
We apologise for the frustrations you are experiencing. Your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***
Thank you for your posting.
We apologise for the frustrations you are experiencing. Your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***
Liberty Group South Africa's reply12 Oct 2015, 15:38
Official
Hello AmuRoxy,
Thank you for your posting.
We apologise for the frustrations you are experiencing. Your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***
Thank you for your posting.
We apologise for the frustrations you are experiencing. Your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***