jH
jason H
1 reviews | Active since Jul 2011
13 Nov 2018, 12:45
More spam opt-out sms
Did you know that Liberty offers up to R10m Life Cover? No forms or full medicals- Reply YES for a free quote (FREE SMS). STOP to optout.Ts&Cs. FSP40948. D4
Liberty life has joined the Low-class marketing trend of spam smsing. I have opted out numerous times from this and still I am harassed by this company. Liberty life will get one star for joining the ranks of annoying companies who have now crossed the line of forcing their ads onto you and not just that, but are forcing you to take action to stop their spam. Be assured I will not deal with this company or any other which has resorted to these marketing tactics.
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Liberty Group South Africa's replyOfficial
14 Nov 2018, 10:23Dear Mr Hayward
Thank you for your posting.
Agreeable to our telephonic conversation earlier on refers:
I would like to sincerely apologize for the frustration you are experiencing.
Your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will shortly respond with feedback.
Please feel free to contact me should you require any information.
Kind regardsSizwe Ncipha
Liberty Group Customer Relations
***
Thank you for your posting.
Agreeable to our telephonic conversation earlier on refers:
I would like to sincerely apologize for the frustration you are experiencing.
Your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will shortly respond with feedback.
Please feel free to contact me should you require any information.
Kind regardsSizwe Ncipha
Liberty Group Customer Relations
***
Liberty Group South Africa's reply14 Nov 2018, 10:23
Official
Dear Mr Hayward
Thank you for your posting.
Agreeable to our telephonic conversation earlier on refers:
I would like to sincerely apologize for the frustration you are experiencing.
Your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will shortly respond with feedback.
Please feel free to contact me should you require any information.
Kind regardsSizwe Ncipha
Liberty Group Customer Relations
***
Thank you for your posting.
Agreeable to our telephonic conversation earlier on refers:
I would like to sincerely apologize for the frustration you are experiencing.
Your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will shortly respond with feedback.
Please feel free to contact me should you require any information.
Kind regardsSizwe Ncipha
Liberty Group Customer Relations
***