money into wrong account

I have been with Liberty life for the past seven years since i have started working. This company i have been paying my premiers all the time but they did nothing for me when i lost my job early this year. They called me and told me that my policy is going to expire , i told them at this point i lost my job , they didnt help me or advice me on what to do. I have been with this company for long and i never claimed so my money goes to waste. The classic thing that they did they sent me forms that said \refund of premiums"they wanted my account numbers and all my information which i gave them by e-mail. Libety refunded me with R250 after all the years that i paid i only get R250 and worse they did not deposit in the correct account that i gave them "