OT
Onkabetse T
1 reviews | Active since Feb 2015
17 Feb 2015, 22:29
Miss management of payments
They refuse to pay out my funeral policy even after i proof to them i had made all my payments. Its been three weeks since my father died and still this hasnt been sorted out. Its clear they wont pay out my claim.
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Replies (1)
Liberty Group South Africa's replyOfficial
18 Feb 2015, 16:41Hello kabza4mpho,
Thank you for your mail.
We apologise for the frustrations that you are experiencing. Your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***
Thank you for your mail.
We apologise for the frustrations that you are experiencing. Your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***
Liberty Group South Africa's reply18 Feb 2015, 16:41
Official
Hello kabza4mpho,
Thank you for your mail.
We apologise for the frustrations that you are experiencing. Your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***
Thank you for your mail.
We apologise for the frustrations that you are experiencing. Your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***