1 reviews | Active since Mar 2010

27 Aug 2015, 09:48

Making your mistake mine

I have no word to describe<br> You received a monthly payment <br> The only payment I missed was last month when You decided to cancel the debit order. <br> <br> I did not request the cancellation of debit order. You canceled it<br> <br> I must be honest that I am not happy. You are forcing your clients to move .....

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply27 Aug 2015, 10:57
Official
Hello Angrymom,

Thank you for your posting.

We apologise for the frustration that you have been experiencing. I have forwarded your complaint to the relevant manager for urgent investigation and response.

We will respond to you shortly with feedback.

Please contact me should you require further information or assistance.

Kind regards
Thandeka Mangxaba
Liberty Group Customer Relations
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