NM
NOTHULASIZWE M
1 reviews | Active since Jul 2011
29 May 2015, 10:14
Loan Over Payment!
I have a policy with Liberty and have taken a loan with them in September 2013 for 16 600 and I was told if I paid for 24 months I would pay R760 and this totals to R18240. I have been paying R1000 for the past 18 months which is equals to 18000 to date and they are telling me that I still owe them 1700 and debited my account! I need this to be sorted ASAP!
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Liberty Group South Africa's replyOfficial
03 Jun 2015, 12:26Hello noth0202,
Thank you for your posting.
We apologise for the frustrations that you are experiencing. Your complaint has been escalated to the relevant management for urgent investigations and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***
Thank you for your posting.
We apologise for the frustrations that you are experiencing. Your complaint has been escalated to the relevant management for urgent investigations and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***
Liberty Group South Africa's reply03 Jun 2015, 12:26
Official
Hello noth0202,
Thank you for your posting.
We apologise for the frustrations that you are experiencing. Your complaint has been escalated to the relevant management for urgent investigations and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***
Thank you for your posting.
We apologise for the frustrations that you are experiencing. Your complaint has been escalated to the relevant management for urgent investigations and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***