1 reviews | Active since May 2015
Life style protection plan
Hi<br> I was sold a lifestyle protection plan in 2003 that was told to me that this would protect me against any loss of lifestyle due to disability/accidents only to find out that this is not the case I have paying 12 years on this policy with all false pretentious. The current amount that I pay is R1062.02 and I only be covered if I I'm totally disabled, this is then not a lifestyle protection but rather a disability policy. If I land up in a hospital and cannot do the job that I'm currently doing I can still answer phones and therefore Liberty life will not pay out. Liberty have been taking money off me for the past 12 years under false pretentious.<br> <br> Please be care full of this and please do not make the same mistake as I did the blame falls on the Liberty and all the contractors agents for not warning there customers and therefore *****ing money with false pretentious.<br> <br> Regards<br> Johan
Thank you for your posting.
We apologise for the frustrations you are experiencing. Your complaint has been escalated to the relevant management for urgent investigations and resolutions.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***
Thank you for your posting.
We apologise for the frustrations you are experiencing. Your complaint has been escalated to the relevant management for urgent investigations and resolutions.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***
