Life policy

Was promised a payout by 4nov 2021 and later told of a objection from the beneficiary of whom is unkown to me on the 18nov2020 of which if i didn't do a follow-up i wouldn't have know and im the executor of the estate of mt lte husband till to date was told that the trustees are sitting again to discuss the payments for how long i have to wait i dont know after i was told il be inform and nothing until i make a move so to date nothing feom liberty atleast can i be informed if my kids are benefiting or not so i stop bothering thato ntwampe (liberty claims department)submitted documnts 2019 after the passing of my husband