Liberty - the most pathetic life insurer, STAY CLEAR. DEATH CLAIMS NOT PAID FOR MORE THAN 12 MONTHS

PATHETIC CLAIMS DEPARTMENT

CLIENTS WAITING FOR MORE THAN A YEAR

HOURS SPENT CALLING IN

NO DECISIVE ACTION TO RECTIFY THE ISSUE!

HOW DOES IT TAKE 15 WORKING DAYS TO ACKNOWLEDGE RECEIPT OF A PROOF OF ACCOUNT FROM THE CLIENT TO INITIATE PAYMENT?

15 DAYS!!!!!

MOMENTUM PROCESSED AN ENTIRE CLAIM IN THAT TIME!!!

LIBERTY IS THE MOST PATHETIC LIFE INSURER I'VE COME ACROSS! EVERY ONE OF MY CLIENTS WILL NEVER BE ADVISED TO REMAIN WITH LIBERTY OR TO CONSIDER THEM AS AN OPTION!

CONSULTANTS ARE *********** NO STANDARD OPERATING PROCEDURE TO Forward ISSUES TO SUPERIORS

'ESCALATE VIA EMAIL'

PATHETIC NEGLIGENT NOT CUSTOMER FOCUSED