1 reviews | Active since Dec 2019
Liberty still sucks, even more than previously!!!!
After several attempts, still no action, just more forms requested. Those that saw my post over the weekend, I still do not have my money and Liberty has made a calculation error which now trigger a new cycle of days I have to wait. Not one of my three claims paid yet after nearly 7 weeks now. They don't care about the effect on your credit record or the extra cost for debit orders that cannot be paid and has to be resubmitted. You are not allowed to speak to anyone in charge, only get escalated to the agent dealing with the matter by the call center. As with other reviews seen here (just for this month), it really seems like a tactic from Liberty to delay payment as long as possible. I am convinced that there must be an incentive for staff that can keep your money as long as possible (whether legal or *******) because surely no company in the world would allow such *********** staff to continue working for them
