Liberty should learn from Sanlam client dealings

I have emigrated to the UK and am trying to pull out my RA, with Liberty Life there is no chance. These people are absolutely pathetic to try and deal with. In fact you cant deal with them because all I keep getting is computer generated emails. After complaining I now get told 60 working days to resolve. Its truly pathetic that a company can operate and treat clients like this. I bet their management would not accept being treated like this. I bet none of their employees would but guess what this is how they treat clients.

Let it come to money and they dont waste time to collect, money hungry thats all they are..

Only platform they may respond on is on this. Surprisingly Sanlam dealings are so much easier, will definitely promote Sanlam as i have nothing good to say about Liberty

I get email responses telling me to send to another email address and those emails addresses dont even work - so useless cant even get the emails of those working in your organisation right

PS - ONLY GOT 1 STAR CAUSE I COULD'NT RATE YOUR COMPANY ANY LESS