Liberty Retirement Annuity Builder Policy

The service, attitude and typical corporate arrogance displayed by one of the Liberty consultants while attending to a matter concerning an internal change of consultants, was typical of an insurance company only being interested when there is a possibility of new business and more fees and not about assisting their clients with issues concerning their policies. The inability of the consultant to understand the situation concerning the policy and to accommodate and facilitate the signing of documents is evident that customer relations is considered irrelevant. I suggest that the public be aware of this and to rather approach a reputable broker who can advise and direct them to alternative companies who can provide the type of service expected.