Liberty recently detected unauthorized access to my personal information

Dear Liberty Team,

I am writing in response to the recent notification indicating that my personal information may have been accessed without authorization. This is a serious concern, and I would appreciate a direct response from your Chief Information Officer regarding this matter.

From a customer perspective, it is deeply unsettling to receive an SMS informing me that my personal data may have been compromised. I trust you can understand the frustration and concern this causes.

Incidents like this raise important questions about data protection priorities. It would be reassuring to know that sufficient focus and resources are being dedicated to safeguarding customer information and preventing such breaches.

I look forward to your prompt and transparent response on how this occurred and what measures are being taken to prevent it from happening again.

Kind regards, William Krugel