JT
Jabu T

1 reviews | Active since Feb 2013

20 Dec 2017, 21:31

Liberty please take ownership and stop shifting your responsibility

Liberty gave employeed retirement annuity policies, which had the proper financial needs analysis done, they would have realised this is not the correct product for contract workers. Now that the union is up in arms and want their members to be reimbursed, you are conveniently blaming the Company. Who gave these policies? Was this person fit and proper? Pay thevemployees what you took from them and stop blaming my company for your mistake. I am willing to take this matter further. You know you are in the wrong, own up Liberty. This is really pathetic. The people you took money from are now threateng me and for what?????? Give them back what's due to them

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply21 Dec 2017, 13:44
Official

Dear Jabu

Thank you for your posting.

I would like to sincerely apologise for the frustration that you are experiencing.

As per our telephone conversation kindly provided us with policy number of one of your employees or their Full names and Surnames together with their ID numbers, so I can be able to escalate the matter to relevant management for urgent investigation and resolution.

The information can be forwarded to *** .

Please feel free to contact me should you require any information.

Kind regards


Lerato Rikhotso

Group Customer Relations

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