Liberty or Legacy. I don't care! Just fix it!

As a member of not only Liberty Life as well as Liberty Own Your Life program I expect the online services to work since I have to pay every month. I still can not claim certain benifits (e.g Movie On Us) and I am still waiting for my gym membership refund from January. I have logged complaints with the call center, twice, and email service. No one has responded as of yet. I am now posting this on all social media in an attempt to draw some attention, since the call center has literally wasted an hours of my time being placed on hold. I don't care if this falls under the Liberty Group or the Legacy Group. Just fix it or I will move all my policies away from Liberty.