LJ
Leticia J

1 reviews | Active since Jan 2012

05 May 2017, 16:29

Liberty Not For the client

<p>I used to be a firm believer in liberty as a brand. I thought their products were great, until I had to claim. I suffered a terrible injury and underwent an operation for it. Upon submitting my claim I was declined despite what their documents promise. I'm very disappointed with Liberty Life as they treated my case as a non issue. </p>

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply12 May 2017, 10:41
Official

Dear Miss Jacob

Thank you for your posting.

We sincerely apologise for the frustrations that you are experiencing.

Your complaint has been escalated to the relevant management for urgent investigation.

We will respond shortly with feedback.

Please feel free to contact me should you require any information.

Regards

Sizwe Ncipha

Liberty Group Customer Relations

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