Liberty Life wont pay out my claim

<p>I have a Liberty Life insurance policy ********** 3400, which i have diligently paid for since 01/10/2012.</p> <p>On the 24/05/2016 I was diagnosed with stage four cancer. I contacted Liberty customer services to enquire what the process will be to claim from the Terminal Illness benefit and was told that my claim is invalid as in illness is not terminal. After argueing with this womean for 15mins, she then told me that they would need a letter from my Oncologist confirming my diagnosis. I sent the letter. Then receievd an email stating that my claim would be reviewed in 6 months. In January 2017 i resubmitted reports from my Pulmnologist as i was under his care after a 5 week stay in hospital as the cancer spread to my liver and lungs were infected, i suffered from heart failure, septacaemia. Still no way forwrd with Liberty. I am unabble to work and my medical aid is exhausted, Medical bills are piling up. Liberty making me jump through hoops with silly questions. So frustrated. Learnt at a breast cancer workshop recently that they do this to all clients and hope that you give up or die whilst they drag their feet to honour your claim.</p>