AK
Aneshrie K

1 reviews | Active since Jul 2019

20 Jul 2019, 06:44

Liberty Life ...Thieving

Liberty Life is there to leave you on the streets... They paint this beautiful picture, take your premiums and then slap you in the face when you need to claim. I was I coaxed by a Liberty brokerage, All-gen to take out a policy...after a couple of years when I was Boarded off from work and tried to claim from Liberty's policies, they looked for every excuse not to pay because of the brokers negligence, but it's their broker. ...so they set you up, take your premiums and then hang you....its their strategy between the "brokers" that Liberty sets up and the "Insurerer", Liberty. From being being a professional person, unable to work, in now left destitute with 2 children, homeless, with money to live or even buy food. Where do I go to now.....

Its in there company hand book on how to play dumb when you start querying. They pretend have no clue what they are doing? They take you in circles but it's to cover up their sh*t. They put you in a "sh *t hole and when you try to get out they keep pushing you back in...Thats Liberty Life....your future on the street.

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Replies (2)
Liberty Group South Africa
Liberty Group South Africa's reply22 Jul 2019, 13:34
Official
Dear Aneshrie 

We apologise for the frustration that you have been experiencing and I have forwarded your complaint to the relevant department for urgent investigation and response.

We will respond to you shortly with feedback.

Please contact me in the interim should the needs arise.

Regards
Naome Ncube 
Liberty Group Customer Relations
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AK
Aneshrie K's update01 Sept 2023, 07:02
Reviewer Update
Todate no further investigation or response. Liberty continues to rob people leaving them helpless.