1 reviews | Active since Feb 2017
LIBERTY LIFE SUCKS
I have a friend that is having a disability policy with this USELESS company. He is in a wheelchair and they maintain that he is well enough to work. We have a recorded interview with the Occupational The****** that had to abandon the Mobility Assessment as the client could not go up the stairs. When asked about it. she stated that Liberty Life has instructed her what to write in the report. So the Assessment was just a stage SHOW and she could have written the report without doing the assessment. We have a recording of this conversation. It is now with the Ombudsman and they are fed Erroneous data by Liberty Life and we have proof of that as well as well as legio doctors reports ,stating the seriousness of the Client"s condition. Needless to SAY THAT WE HAVE ALL THESE REPORTS AS WELL AS THE MEDICAL RECORDS AS WELL AS EVIDENCE THAT HE WAS HOSPITALISED AND SPEND AT LEAST SOME TIME IN ICU. LIBERTY LIFE MAINTAINS THAT HE IS FIR TO WORK. UNFORTUNATELY THAT THIS DISPUTE LEAVE US NO OPTION BUT TO RELEASE ALL THE EVIDENCE TO THE PRESS. IT WILL MAKE SOME VERY INTERESTING READING FOR POTENTIAL CLIENTS OF LIBERTY LIFE AS WELL AS EXISTING OF THIS *********** AND ************ COMPANY. PITY YOU DO NOT HAVE A RATING LOWER THAN ONE STAR
Thank you for your posting. I would like to sincerely apologize for the frustration that you are experiencing. Your complaint has been escalated to the relevant management for urgent investigation and resolution. We will shortly respond with feedback. Kind regards
Lerato Rikhotso
Group Customer Relations
***
Thank you for your posting. I would like to sincerely apologize for the frustration that you are experiencing. Your complaint has been escalated to the relevant management for urgent investigation and resolution. We will shortly respond with feedback. Kind regards
Lerato Rikhotso
Group Customer Relations
***
