Liberty Life stars

I requested an advance from my policy but a mistake was made in that a single quotation was sent to me and not 2 as was required. Payment was made in record time but the money was short. I contacted the Liberty life customer care center and the lady I spoke to(for the life of me i cannot recall your name) undertook to talk to the agent concerned and his manager. Not long afterwards I received a call from Lehlohonolo who told me there was an error and he acknowledged his part in it. He promised to fix the error and kept updating me. A couple of hours later I received payment, in less than the 48hrs I thought it would take. It takes maturity to own one's mistake and fix it. Liberty should be proud of you.