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Anthony D

1 reviews | Active since Oct 2012

21 Jun 2017, 12:18

Liberty Life refuse to pay a client a maturity surrender

<p>Liberty Life refuse to pay a valid maturity Claim hiding behind paperwork and refusing to pay a valid claim.</p>

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply21 Jun 2017, 15:15
Official

Dear Mr Davis

Thank you for your posting.

I would like to sincerely apologise for the frustration that you are experiencing.

Please note that your complaint has been escalated to the relevant management for urgent investigation and resolution.

We will respond shortly with feedback.

Please feel free to contact me should you require any information.

Kind regards

Sizwe Ncipha

Liberty Group Customer Relations

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