liberty life refuse resolve matter for a full refund of premiums they failed to allocate

Mambesi Gomba *** Team address: *** These are the emails that my employer communicates schedules with;i want to know why are they not doing their job and why are they still working at liberty because i believe i am not the only one with a crisis. Why am i still being billed and harassed by emails stating that a policy has lapsed ,while they are sending schedules ?Is there someone *****ing our money or what.

Tshepang Khumalo could easily resolve the matter by getting all the schedules and refund me from January since i have been having a problem since the beginning of the year. They are refusing to give me contact details of the most senior person and they are refusing.

I am drained ,too drained for that matter...with their lack or poor communication that Lerato Rikhotso will say we are attending to your matter while i am being thrown from pillar to post.