Liberty Life Policy.

I app**** to make improvements to current cover. Liberty requested that I do the neccesary medicals, which I humbly did. They requested that for the improvements to be made i needed to do further additional tests. My medical aid indicated to me that they do not cover that particular tests that were requested. I was left with no option but to do the tests at my own cost because i felt that it was important for me make the necessary changes to my policy. Despite the health response from the doctor after the additional medical tests, liberty still denied to improve my cover. I feel my application was treated unfairly, after all the run around that I was made to do. I feel the process was not transparent and fair.