Liberty Life - one word USELESS...
<p>I sent Liberty Life correspondence emails and they DO NOT READ them properly their final return email says that I sent them instructions to surrender my husbands life policy !!!!!!!!! Honestly I am now at the end of my tether with Liberty Life - their frontline staff seem to be incapable of handling a simple query!</p>
Dear Sue Van Wyk
Thank you for your posting.
We sincerely apologise for the frustrations that you are experiencing.
Your complaint has been escalated to the relevant management for urgent investigations.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
Dear Sue Van Wyk
Thank you for your posting.
We sincerely apologise for the frustrations that you are experiencing.
Your complaint has been escalated to the relevant management for urgent investigations.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations