KS
Koos S

1 reviews | Active since Oct 2016

19 Oct 2016, 11:20

Liberty Life / MOney

<p>I invest some money last year through FNB Bank at Liberty Life. After a while I want so know how much was the interrest on the money. I struugle to get hold of the person that was helping me. She came to my house and she gave me a prifle of the money and I lost more than R200 000.00. They told me I was going to get interrest every month. I imediatly stopped the policy from Liberty. They call it a "cooling off period". If you do it in that time you are allowed to all the money they invested for you. They gave me my mony, byt did not gave me The money that was lost, I aslo did not receive any intrest as they told me it shoud be. Is it possible to help me?</p>

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply19 Oct 2016, 12:11
Official

Good day Koos

Our telephonic conversation refers. We apologise for the frustration this matter has caused you.

I have escalated your complaint to the relevant management to respond to you.

We will give you feedback shortly.

Kindly contact me on *** should you require any further assistance.

Kind regards
Jolene Lottering
Liberty Group Customer Relations
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