OV
ODETTE V

1 reviews | Active since Oct 2011

13 Jun 2018, 13:59

LIBERTY LIFE IS NOTHING MORE THAN A *****!!!! I STRONGLY ADVISE YOU TO STAY AS FAR AWAY FROM THIS COMPANY AS POSSIBLE BECAUSE YOU WILL REGRET IT!!!!!!!!!!!!!!!!

I DON'T WANT TO GO INTO MUCH DETAIL REGARDING MY COMPLAINT BUT I SINCERELY WANT TO WARN PEOPLE ABOUT LIBERTY LIFE . PLEASE THINK LONG AND HARD BEFORE TAKING OUT ANY INSURANCE WITH LIBERTY LIFE !!!! I STRONGLY ADVISE YOU AGAINST IT !!!! YOU WILL REGRET IT FOR THE REST OF YOUR LIFE !!!!! ITS A MONEY MAKING THING AND THEY WILL LIE TO YOU IN ORDER TO GET YOUR MONEY .WHATEVER YOU DO ,DO NOT ,DO NOT , DO NOT , DO NOT!!! WHEN ITS TIME TO CLAIM THEN YOU HEAR ALL SORTS OF STORIES FROM THEM JUST NOT TO PAY OUT . YOU WILL NEVER GET YOUR MONEY !!!! MY MUM PAID A POLICY FOR 31 YEARS AND NOW WE CANNOT CLAIM EVEN AFTER OBTAINING A LETTER OF EXECUTORSHIP . YOU'LL BE DISGUSTED AT THE AMOUNT THAT IS IN THIS POLICY AFTER 31 YEARS OF PREMIUMS PAID FAITHFULLY , ON TIME AND IN FULL. PLEASE ,PLEASE PLEASE STAY AWAY FROM LIBERTY LIFE.

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply14 Jun 2018, 10:06
Official

Dear Mrs Devos

Thank you for your posting.

I would like to sincerely apologise for the frustration that you are experiencing.

Please note that your complaint has been escalated to the relevant management for urgent investigation and resolution.

We will respond shortly with feedback.

Please feel free to contact me should you require any information.

Kind regards

Sizwe Ncipha

Liberty Group Customer Relations

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