JB
Jeandre B
1 reviews | Active since Mar 2021
18 Mar 2021, 05:47
Liberty Life is a Joke, and brings you Back more Damage.
Been with them a Year, then i got Damaged Equipment from a Lighthing Storm, Made a Claim with them and sented them the Equipment to get Assest, a Week later my Claim gets declined and Says its been Wear and Tear damage and their Policy cant Claim such Cause. However the Assesor's Kept my equipment for 3 weeks and Returned it back to me after many attempts of finding out where it was. Came my equipment with More Damage that i can Hardly repair it.
My Advice is do not even try to go Looking for Home Insurance with Liberty Life. Worst Mistake ever.
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Replies (1)Liberty Group South Africa's replyOfficial
18 Mar 2021, 14:52Dear Jeandre Beukes
We apologise for the frustration that you have been experiencing.
I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Elroy Augustine
Liberty Group Customer Relations
***
We apologise for the frustration that you have been experiencing.
I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Elroy Augustine
Liberty Group Customer Relations
***
Liberty Group South Africa's reply18 Mar 2021, 14:52
Official
Dear Jeandre Beukes
We apologise for the frustration that you have been experiencing.
I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Elroy Augustine
Liberty Group Customer Relations
***
We apologise for the frustration that you have been experiencing.
I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Elroy Augustine
Liberty Group Customer Relations
***
