gR
graham R

1 reviews | Active since May 2017

23 May 2017, 10:46

Liberty Life Insurance

<p>I took out 2 insurance policies for my wife and I in 1994, each insured for R 50 000. I agreed to an increase of 10% every year.</p> <p> </p> <p>My premium now for some reason is broken into 6 smaller premiums totalling R 93 p/m.</p> <p> </p> <p>I am also told that after 24 years the policy is now worth R 8759.24!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p> </p> <p>No one taking my request to investigate this seriously.</p> <p> </p> <p>Shocking</p>

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply23 May 2017, 16:04
Official

Dear Mr Richmond

We apologise for the frustration that you have experienced and I have forwarded your complaint to the relevant manager for urgent investigation and response.

We will respond to you shortly with feedback.

Please contact me in the interim should the need arise.

Regards

Naome Ncube

Liberty Group Customer Relations

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