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rayvrooyen R
1 reviews | Active since Jan 2017
29 Oct 2019, 09:59
Liberty Life High Management fees
Liberty Life Retirement annuities charge exorbitant management fees. My monthly management fee is 36% of my premium. This is in addition to the monthly contribution charge of 4.5% of the premium. So total fees is over 40% of the premium. Recommended cancel all Liberty Life products.
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Liberty Group South Africa's replyOfficial
01 Nov 2019, 10:11Dear Mr Van Rooyen
Thank you for your posting.
I would like to sincerely apologize for the frustration that you are experiencing.
Your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will shortly respond with feedback.
Please feel free to contact me should you require any information.
Kind regards
Lerato Rikhotso
Group Customer Relations
***
Lerato Rikhotso
Group Customer Relations
***
Liberty Group South Africa's reply01 Nov 2019, 10:11
Official
Dear Mr Van Rooyen
Thank you for your posting.
I would like to sincerely apologize for the frustration that you are experiencing.
Your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will shortly respond with feedback.
Please feel free to contact me should you require any information.
Kind regards
Lerato Rikhotso
Group Customer Relations
***
Lerato Rikhotso
Group Customer Relations
***