LIBERTY LIFE GCEO EXCELLENT LEADERSHIP AND CUSTOMER SERVICES

Dear Hello Peter,

RE: UNPAID LIBERTY LIFE MONTHLY BENEFITS FROM JULY 2023 TO DATE - MRS IRENE NTOMBI DLAMINI MENTRUP M781317A (CAS-38945-B6J7T1),

The above subject matter refers.

On 18th April 2024, I escalated this matter to Mr. Yuresh Maharaj, the Group CEO of Liberty Life Limited.

I'm delighted to inform you that the GCEO acknowledged receipt of my report, deligated to members of his Executive Office, and resolved the matter on 19th April 2024.

Subsequently, my mother has received all outstanding Liberty Life monthly payments from July 2023 to April 2024.

On behalf of my mother, I sincerely express my gratitude to Mr. Maharaj, for his outstanding leadership, and excellent customer services.

Furthermore, special thanks to Hello Peter for enabling us the platform to ventilate our experiences regarding poor customer services, and also applaud outstanding customer satisfaction reports.

I trust that you will find the above-mentioned in order.

Yours sincerely,

Muzi Vilakati Mobile: ***