RM
Rachel M

1 reviews | Active since Feb 2024

27 Feb 2024, 22:34

Liberty Life Funeral Cover.

I opened a funeral cover with Liberty Life in 2005. The premium was R115.00. It was deducted straight from my employer. The premium was larer increased to R215.00 . I have never resigned from work yet in 2021 the funeral policy disappeared from my salary advice. When I enquired about it from my employer , it showed that the policy matured and was terminated. I enquired that with Liberty Life and the reason given was that they could not get the premiums. I told them that it was impossible for them not to get the premium as the deductions were done from my persal. The issue was never resolved. I lost money deducted from 2005 to 2021. I am seeking help on what happened to my funeral policy. I have never made any claims on the policy.

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Replies (1)
RM
Rachel M's update29 Feb 2024, 18:28
Reviewer Update
Hi Elroy

My policy number is ***8